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Sterra USA Help Center logo

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Shipping and Delivery

When can I expect the delivery of my order?

Estimates Delivery Time are as follows:. Shipping Options and Delivery Times. At Sterra USA, we offer standard shipping as our primary shipping option. However, please keep in mind that delivery times may vary based on your location and current deman

When will I receive an update for my delivery?

You will receive a confirmation email with a tracking number once your order is on its way. You can use this tracking number to follow your package's journey.

Can I change my delivery address after my purchase?

Only orders that have not been shipped can be updated. You can just send an email to [email protected], or chat with us on our website, or on Facebook/Instagram, to update your delivery address.