The air purifier has no power.Updated 5 months ago

1. If the machine has been used continuously for 24/7, check if the body feels warm. If warm, let it rest for 2 hours. 

2. After the 2-hour rest, try plugging the air purifier into a different power socket and attempt to turn it on using both the app and manual controls.

If the issue persists after following these steps, please contact customer support by sending an email at [email protected] for assistance.